Bring Patients Back. Keep Your Schedule Moving.
CareAxis helps clinics re-engage inactive and overdue patients with automated recall outreach, timely reminders, and easy rebooking links-so more patients return for care and fewer opportunities quietly slip away.
Bring Patients Back Without Manual Recall Lists
Automate win-back outreach with smart timing and easy rebooking—so more overdue patients return.
Recall Automation
Bring overdue patients back without manual lists. CareAxis automatically triggers recall outreach based on time since last visit, missed follow-ups, or care plan timelines.
- Auto-recall for overdue checkups and follow-ups
- Rules based on last visit date, visit type, or status
- Consistent outreach without staff effort
Smart Segmentation
Reach the right patients with the right message. CareAxis lets you segment re-engagement by behavior and history so your outreach stays relevant-not generic.
- Target by inactivity window (30/60/90+ days)
- Filters by provider, location, tags, or patient group
- Different messages for different needs
One-Tap Rebooking
Reduce friction and recover visits faster. CareAxis includes direct scheduling links so patients can rebook in seconds instead of calling back later.
- Rebooking links that route to valid available slots
- Reschedule options that prevent wrong bookings
- Faster conversions from message to appointment
Win-Back Insights
Improve what you send and when you send it. CareAxis tracks re-engagement outcomes so you can see what works and refine your win-back strategy over time.
- Track outreach-to-booking conversion
- See which segments respond best
- Optimize timing, frequency, and messaging based on results
Re-Engage Patients in 3 Steps
Bring back inactive and overdue patients without manual lists or constant follow-up. CareAxis automates recall, makes rebooking effortless, and helps you track what actually drives return visits.
Identify who's overdue
Automatically flag patients based on last visit date, missed follow-up, or care-plan timelines-so the right recall list is always ready.
Launch recall outreach
Send targeted win-back messages with clear next steps and a direct rebooking link-so patients can return without calling.
Measure and improve
Track who rebooked, who didn't respond, and which messages performed best-so you can refine timing, segments, and follow-ups over time.
FREQUENTLY ASKED QUESTIONS