Capture Patient Feedback While It's Fresh.
Gather quick post-visit input with automated surveys and easy rating prompts-so you can improve the experience and protect retention.
Improve the Experience With Simple, Consistent Feedback
Collect patient input automatically after key moments. Spot problems early, reinforce what's working, and close the loop without extra manual effort.
Automated Surveys
Collect feedback at the right time without chasing responses. CareAxis sends surveys after visits or key milestones so patients can share input while it's still fresh.
- Post-visit surveys triggered automatically
- Short, mobile-friendly formats that increase responses
- Consistent outreach without staff involvement
Smart Routing
Make sure feedback reaches the right place fast. CareAxis helps route responses based on score or topic so issues get handled and positive experiences get leveraged.
- Low scores flagged for quick follow-up
- Responses routed to the right owner or team
- Fewer complaints missed or delayed
Reputation Boost
Turn positive experiences into public trust. When satisfaction is high, CareAxis can prompt the next best step-like a review or referral request.
- Review prompts triggered by high satisfaction
- Referral asks when patients are most likely to respond
- More social proof without awkward manual requests
Feedback Analytics
See what patients love-and what needs attention. CareAxis turns responses into trends so you can improve the experience with evidence, not assumptions.
- Track satisfaction trends over time
- Identify recurring issues by visit type or provider
- Measure improvements after process changes
Collect Feedback in 3 Steps
Understand what patients experience-and improve it consistently. CareAxis automates feedback collection, routes issues fast, and helps you track progress over time.
Trigger surveys automatically
Send surveys after visits, follow-ups, or key milestones-so feedback is collected at the right time without manual effort.
Route and act on responses
Flag low scores, notify the right team, and follow up quickly-so small issues don't become lost patients.
Improve with visibility
Track trends, identify patterns, and measure improvements-so the patient experience gets better with every cycle.
FREQUENTLY ASKED QUESTIONS